Contract Length: 12 Months 

Hours: 35 hours/week

Location: St. Catharines (This is not a remote position)

Employment Type: Fulltime

Application Deadline: April 18th, 2026

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Position Overview

Future Black Female is seeking a skilled and committed Volunteer Coordinator to lead the recruitment, training, and retention of a diverse volunteer network supporting our national and regional programs.

This role is central to building a strong, values-driven volunteer ecosystem that supports Black youth and women across mental wellbeing, financial literacy, education, and justice-related programming. The Volunteer Coordinator will oversee volunteers ranging from youth aged 16 to adults, including those engaged in sensitive environments such as programming with justice-involved and incarcerated youth.

The successful candidate will bring strong relationship-building skills, trauma-informed practice, and the ability to design structured volunteer systems that are responsive, culturally relevant, and youth-centred.

 

Key Responsibilities

• Volunteer Recruitment and Outreach

• Develop and implement targeted recruitment strategies to attract diverse volunteers, including youth and professionals

• Build partnerships with schools, community organizations, and institutions to expand the volunteer base

• Ensure inclusive and equitable access to volunteer opportunities

 

Volunteer Screening and Onboarding

• Lead intake, screening, and placement processes, including interviews and reference checks

• Coordinate police record checks and clearance processes for volunteers working with vulnerable populations

• Match volunteers to roles aligned with their skills, interests, and program needs

 

Training and Development

• Design and deliver comprehensive onboarding and ongoing training programs

• Ensure all volunteers are trained in trauma- and violence-informed approaches, anti-racism, cultural safety, and safeguarding practices

• Support volunteers working in high-impact settings, including partnerships involving incarcerated youth

 

Volunteer Coordination and Supervision

• Maintain accurate records of volunteer participation, hours, and impact

• Develop schedules and coordinate volunteer assignments across programs and partnerships

• Provide ongoing supervision, mentorship, and support

• Address concerns, mediate conflicts, and ensure a safe and respectful environment

 

Retention, Recognition, and Engagement

• Develop strategies to retain volunteers through meaningful engagement and growth opportunities

• Lead recognition initiatives that celebrate volunteer contributions

• Foster a strong sense of community and belonging within the volunteer network

 

Program and Partnership Support

• Collaborate with program staff to identify volunteer needs across all Future Black Female initiatives

• Support delivery of programs in community, institutional, and justice-related settings

• Ensure volunteer integration aligns with organizational goals and program outcomes

 

Systems, Reporting, and Evaluation

• Establish and maintain volunteer management systems, including databases and tracking tools

• Monitor volunteer impact and contribute to reporting for funders and stakeholders

• Continuously improve volunteer processes based on feedback and data

 

Qualifications and Experience

• Post-secondary education in social work, community development, human services, or related field

• 2–4 years experience in volunteer coordination, community engagement, or program delivery

• Experience working with youth, particularly Black youth and/or justice-involved populations, is an asset

• Knowledge of volunteer management practices, including recruitment, training, and retention strategies

• Strong understanding of trauma-informed and culturally responsive approaches

 

Skills and Competencies

• Strong organizational and program coordination skills

• Excellent interpersonal and communication abilities

• Ability to lead, motivate, and support diverse groups of volunteers

• Conflict resolution and problem-solving skill

• High level of professionalism, discretion, and confidentiality

• Ability to work independently and collaboratively in a fast-paced environment

 

Additional Requirements

• Ability to work flexible hours, including evenings and weekends as needed

• Willingness to travel within Ontario for program delivery and partnerships

• Eligibility to obtain a vulnerable sector police check

 

Core Competencies

• Commitment to gender equality and the empowerment of Black youth and women

• Demonstrated understanding of anti-racism and culturally grounded approaches

• Strong ethical practice and respect for confidentiality

• Ability to create safe, inclusive, and supportive environments

 

How To Apply

To apply for this position, please forward your resume and cover letter using the vacancies form below. For enquiries email info@futureblackfemale.com. Please include examples of previous work related to volunteer coordination and policy review

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Note: 

• To qualify for this position, you must have a full driver's license, own a vehicle and have clean insurance. ​

• A recent vulnerable sector police clearance will be required as well as three references.